Fast Track・Preparation before entry to Japan

Click here for the Fast Track / Pre-Entry User Guide

App Web

If you need help, please refer to the user guide below.

Action checklist after entry to Japan

Please visit here for the user guide on actions after you enter Japan (during quarantine period).

Check the home screen of MySOS

Register quarantine location, report current location with MySOS

Report your health condition with MySOS

How to handle video calls with MySOS (AI automated)(AI) : iPhone Android

How to handle video calls with MySOS (human operator) : iPhone Android

How to update the MySOS app : iPhone Android

How to use the COCOA app

Other guides

Please visit here for other user guides.

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