Guides

Fast Track・Preparation before entry to Japan


Click here for the Fast Track / Pre-Entry User Guide

App Web


If you need help, please refer to the user guide below.


Action checklist after entry to Japan


Please visit here for the user guide on actions after you enter Japan (during quarantine period).


Check the home screen of MySOS


Register quarantine location, report current location with MySOS


Report your health condition with MySOS


How to handle video calls with MySOS (AI automated)(AI) : iPhone Android


How to handle video calls with MySOS (human operator) : iPhone Android


How to update the MySOS app : iPhone Android


How to use the COCOA app



Other guides


Please visit here for other user guides.

Copyright © Ministry of Health,
Labour and Welfare, All Rights reserved.